Dental Postcards That
Get Patients Back

PostKnock dental recall cards start at $1.04 per 4x6 postcard on the Free plan, and drop to $0.91 on Pro. There are no setup fees, no minimums, and no contracts. You only pay for what you send.

The most effective dental recall cards include: a friendly personal greeting, a clear offer (free exam, cleaning discount), your practice name and phone number, and a QR code linking to online scheduling. PostKnock templates include all of these with smart variable fields that auto-fill each patient's name.

Three-wave sequences tend to perform best for dental recall. Wave 1 is a friendly "we miss you" postcard, Wave 2 adds an incentive offer 4 weeks later, and Wave 3 creates urgency with an expiration deadline. Each wave can include an optional phone follow-up call.

Yes. For dental practices, direct mail typically sees far higher response rates than email, and a postcard has no envelope to throw away, so it's effectively always seen. Industry benchmarks put house-list response in the 5–9% range, and adding phone follow-up calls pushes reactivation higher.

Yes. Most practice management systems (Dentrix, Eaglesoft, Open Dental, Curve Dental, Denticon) let you export inactive patients as a CSV file. Filter by "last visit date" to pull patients overdue 12+ months, then upload the CSV to PostKnock. Our import wizard auto-maps name, address, and phone columns.

Long-lapsed patients (2+ years) respond best to a specific, high-value offer, like a free comprehensive exam or a significant cleaning discount. Avoid generic "we miss you" messaging. A 3-wave campaign with phone follow-up typically reactivates 3–5% of these patients, which can mean 15–25 patients from a list of 500.

Most practices launch their first campaign within 30 minutes. Upload your CSV, pick the Lapsed Patient Reactivation playbook, customize the postcard offer (Free plan templates work out of the box), and click Launch. Cards usually arrive in about a week, and each card shows its expected delivery date.

Yes. Pro is $99/mo (or $799/yr, save $389). Cancel anytime from Settings → Billing. After cancellation you keep Pro features until your billing period ends, then revert to the Free plan automatically. No contracts, no cancellation fees, no exit calls. Your first annual plan includes a 30-day money-back guarantee.

PostKnock works with any practice management system that can export patient lists as CSV (Dentrix, Eaglesoft, Open Dental, Curve, Denticon, etc.), and the import wizard auto-maps name, address, phone, and last visit date. Zapier is live too: if an app you use connects to Zapier, new patients can flow into PostKnock as contacts automatically, no repeat export. It just adds or matches the contact record; you still choose when to launch a campaign. PostKnock has no native connector for a specific practice-management system, so export a CSV or Excel file and import it.

Yes. With Find Customers by Area, you pick the ZIP codes around your practice on a map and PostKnock sizes the homes inside them, no patient list required. It’s ideal for attracting brand-new patients near your office. Searching and counting are free on every account, and buying the list is live: the addresses import as contacts, named where the vendor has a name and “Current Resident” otherwise, paid from your wallet. You can still mail a list you bring instead.