How much do chiropractic recall postcards cost?▼
PostKnock chiropractic recall postcards start at $1.05 per 4x6 postcard on the Free plan, and drop to $0.79 on Pro. There are no setup fees, no minimums, and no contracts. You only pay for what you send.
What should I put on a chiropractic recall card?▼
The most effective chiropractic recall cards include: a wellness-focused message (not just pain), a clear offer (free consultation or adjustment discount), your practice name and phone number, and a QR code linking to online scheduling. PostKnock templates include all of these with smart variable fields that auto-fill each patient's name.
How do I reactivate patients who dropped their care plan?▼
Patients who dropped their care plan respond best to a multi-touch approach. Start with a postcard framed around wellness ("your body may have changed since your last visit"), follow up with a personal phone call from the front desk, then send a second postcard emphasizing that minor misalignments can become chronic problems. A 3-wave campaign over 8 weeks typically reactivates 3–5% of lapsed patients.
Do chiropractic postcards work better than email?▼
Yes — direct mail achieves 5–9x higher response rates than email for healthcare practices. Postcards have a 100% open rate (no envelope to throw away), and patients who dropped off are unlikely to open your emails. Adding phone follow-up calls further increases reactivation rates, making postcard + call sequences significantly more effective than email alone.
Can I export patients from ChiroTouch or Jane App?▼
Yes. Most chiropractic practice management systems (ChiroTouch, Jane App, ChiroFusion, Eclipse, Genesis) let you export inactive patients as a CSV file. Filter by "last visit date" to pull patients overdue 6+ months, then upload the CSV to PostKnock. Our import wizard auto-maps name, address, and phone columns.
When is the best time to send chiropractic recall cards?▼
The best time is as soon as a patient has been inactive for 60–90 days — before they fully disengage. Seasonal peaks also work well: January (New Year's resolutions), early spring (getting active again), and fall (before holiday stress). PostKnock campaigns run continuously, so you can set them up once and let the automation handle the timing for each patient.
How long until my first chiropractic recall card mails?▼
30 minutes from signup. Upload your CSV from ChiroTouch, Jane, Genesis, or any other practice management system, pick the Lapsed Patient Reactivation playbook, customize the offer, and click Launch. Postcards mail via USPS First-Class within 1–2 business days.
Can I cancel my subscription anytime?▼
Yes. Pro is $99/mo (or $799/yr — save $389). Cancel anytime from Settings → Billing. After cancellation you keep Pro features until your billing period ends, then revert to the Free plan automatically. No contracts, no cancellation fees, no exit calls. Annual plans include a 30-day money-back guarantee.
How does PostKnock compare to in-house mailings?▼
Most practices spend 4–6 hours on a recall mailing (designing, addressing, stuffing, applying postage). PostKnock takes 15 minutes and costs less per card than retail postage alone. The multi-wave + call follow-up sequence also adds reactivation rate that one-off mailings can't match.