Are these appointment reminder templates really free to customize?▼
Yes. Editing any template in the PostKnock Design Studio is free, with no credit card required. You only pay per piece when you actually mail — from $1.05 per 4×6 card on the Free plan and from $0.79 on Pro. Printing and USPS First-Class postage are included in that per-piece price.
What makes a good appointment reminder postcard?▼
A clear "you're due" headline, the type of visit (cleaning, annual exam, wellness check), your business name and phone number, and an easy next step — a QR code to your booking page works well. A gentle deadline or benefit ("before your vision benefits reset") adds urgency without feeling pushy. Every field in these templates is editable.
Do appointment reminder postcards actually work?▼
Results vary by industry, offer, and list quality, so treat any number as an estimate. Industry studies (such as the ANA Response Rate Report) typically report direct-mail response in the low single digits, with house lists — like your own due-for-a-visit patients — landing toward the higher end of that range. Pairing the postcard with a follow-up phone call generally lifts response further.
Which industries do you have templates for?▼
PostKnock includes pre-built playbooks and starting designs for 50+ industries — dental, veterinary, optometry, chiropractic, med spa, physical therapy, podiatry, and many more. The three above are examples; you can adapt any template to your business in the Design Studio.
How do I get my due-for-a-visit list into PostKnock?▼
Export the patients or clients due for a recall from whatever system you already use — filter by last visit or due date — as a CSV file, then upload that CSV to PostKnock. The import wizard auto-maps name, address, and phone columns. PostKnock does not connect to your practice management or CRM software directly; the supported path is CSV export and import.
Can I add follow-up phone calls to a reminder campaign?▼
Yes, on the Pro plan. After a postcard is delivered, the built-in Call Queue populates so your front desk can work a daily list of follow-up calls using per-wave scripts. You can also run multi-touch wave sequences (up to 5 waves) so people who haven't booked automatically advance to the next touch.
What postcard sizes can I send?▼
PostKnock supports three sizes: 4×6, 6×9, and 6×11. The templates above are shown at 4×6, the most common and lowest-cost option. You can switch sizes in the Design Studio, and EDDM-style saturation mailing is available when you want to blanket a neighborhood instead of a named list.